Shipping & Returns
What Is Arcane Fashions?
Arcane Fashions is your #1 Online Alternative Fashions store. The place to come to satisfy all of your alternative fashion Jewellery, Body Jewellery, Clothing & Accessories needs. At Arcane Fashions, we have a growing and always changing range of alternative styled products, including our very own custom brand of clothing & accessories Having a home in Victoria, Australia, Arcane Fashions is proudly 100% Australian Owned and Operated.
In The Beginning
Jewellery, Body Jewellery, Clothing or Accessories though, we always found that the variety wasn't great. What was even more frustrating was having to go to multiple places to get what we wanted. To us, it just seemed to make perfect sense to have everything in one place. It was out of that idea....
ARCANE FASHIONS WAS BORN!
Beginning with a kick-arse idea and after a lot of hard work, Arcane Fashions was first launched online in December 2014. Built upon an idea and created out of our desire to provide people with one place to buy alternative fashion Jewellery, Body Jewellery, Clothing & Accessories,
"Our aim at Arcane Fashions is to be your one stop place to get all your latest alternative styled fashion. With a focus on awesome service, quality products & reasonable prices."
Being people who are passionate about music, body piercing, alternative lifestyle, alternative fashion & the eclectic, liberating fashions they inspire, we decided to put together an awesome range of products that we think perfectly compliment each other.
Where To From Here?
Whoa! Don't get too comfortable there!
You can rest assured that at Arcane Fashions, we are always looking for new, interesting, unique and awesome Jewellery, Body Jewellery, Clothing & Accessories. As part of our quest to bring you an awesome variety of quality alternative styled gear, at Arcane Fashions you can now get your hands on some of our very own awesome custom clothing & accessories Arcane Kustom Fashions is our very own range of Men's & Women's Clothing & Accessories, including: Hoodies, T-Shirts, Tanks, Leggings, Shoes, Wallets & Handbags. All Arcane Kustom Fashions clothing & accessories features specially selected artworks and graphics from a range of sources, including artwork by our own in-house artists as well as International Artists & Graphic Designers.
"The main aim at Arcane Kustom Fashions is to create unique, high quality fashion items that cannot be bought in retail outlets. All as individual and unique as our style. We are extremely passionate about creating our own style, and we want to share it with you. We aim to give people the opportunity to own something different, unique and individual."
Designed by our Arcane Artists and sold exclusively at Arcane Fashions they not only look awesome, you can't get them anywhere else!
Fashion with an edge!
Our Best Price Belief…
We believe in giving our customers the best price possible. In order to do this, items will ship from one of our warehouse locations across the globe.
This ensures we can provide you with the best quality products at the lowest price. Items in your order may ship separate from each other.
Don’t sweat it though!
Shipping times are generally the same for all products. Refer to “Availability” in products description for more details.
*Standard delivery times. Excludes time in customs if applicable & may be subject to delay due to causes outside of our control. Estimated delivery days are for metropolitan areas of major cities.
Customs & Taxes
The customs and import issues including any taxes, tariffs and item seizures are the sole responsibility of the customers.
We dispatch your package as a “gift” or declare the value at a lower price, but we can not guarantee that there is no tax.
Please ensure to check with your Countries customs office before placing your order if you are unsure.
PLEASE NOTE: All care is taken when packing & posting orders, therefore Arcane Fashions will not be held accountable for any lost or stolen items.
We do not offer returns on incorrectly purchased items (eg, wrong size or colour) or because of change of mind. All images on our website represent our products as close to the actual colour/style as possible, however variations may occur due to different desktop settings ect, so please take care when making your selection. Due to the care taken when packing and shipping your item, and the quality of all products sold at Arcane Fashions, we reserve our right to not give a refund if any part of your order arrives to you damaged however this is decided on a case to case basis.
We do accept returns if it is a result of our error (you received an incorrect or defective item, etc.). You will be refunded in full, including shipping.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.