At Arcane Fashions we always work our hardest to make and keep our customers satisfied and, wherever possible, strive to improve all aspects of our business and the products and services that we provide.
To us, customer satisfaction is making sure that each and every one of our customers is completely satisfied with every aspect of their online shopping experience. We know it’s frustrating when you order something online only to have it arrive and not be what you expected, and even if the issue can be resolved it takes extra time and is just an additional hassle that you just don’t need. This is why at Arcane Fashions we believe that when you buy something online you should know what you are getting and have certain guarantees that the products are as described. The following are our guarantees and ones that we stand by!
Our Quality Guarantee Who wants to buy something only to have it fall apart, break or just become a throw-away not long after buying it. NOT US! And we wouldn’t want it for our customers either. That’s why at Arcane Fashions we guarantee that we have taken great care to ensure all of the products we sell are quality products.
Our Best Price Guarantee At Arcane Fashions we believe in offering our customers our range of products at the best price possible. We guarantee that we are constantly hard at work looking for ways we can pass savings on to our customers, all without having to sacrifice on quality. You may notice that our products ship from our main warehouse in Australia and various warehouses across the globe, this is done so we can provide our customers with the cheapest possible shipping costs and is just one of the ways that we strive to honor Our Best Price Guarantee
Our Right Size Guarantee. The last thing we want to do is to sell you a product that you can’t wear because it is the wrong size. At Arcane Fashions we also understand that working out sizing for anything you want to buy is always hard, and even more-so online. It is for this reason that we have attempted to provide as much information about each of our products as possible so that our customers can make the most informed decision about their purchase. This information and links to other relevant information such as sizing and colour can be found on each individual product page. Our Right Size Guarantee is a guarantee that all of the sizing (charts, tables, diagrams etc.) we have on our site are accurate measurements and directly represent the sizing of the products that they relate to. It is also a guarantee that we will provide you with all the help and advice you require to feel confident you have selected the right size. For additional help with sizing just head on over to our CONTACT US page and follow the relevant links.
Arcane Fashions also uses PayPal and Stripe third-party payment gateways for our transactions as they ensure our customers a hassle-free, safe and secure transaction with the security and backing of two of the most trusted payment gateways for online transactions. This also ensures that all of your payment particulars, such as credit card numbers etc., are never stored or held by Arcane Fashions under any circumstances giving you extra piece of mind that your details are secure. Additional information can be found on our Secure Payment Guarantee Page.
Who Is Arcane Fashions?
Arcane Fashions is your #1 Online Alternative Fashions store. The place to come to satisfy all of your alternative fashion Jewellery, Body Jewellery, Clothing & Accessories needs.
"Being people who are passionate about music, body piercing, alternative lifestyle, alternative fashion & the eclectic, liberating fashions they inspire, Arcane Fashions is our collection of an awesome range of products that we think perfectly compliment each other and that people will absolutely love."
Sara B, Founder Arcane Fashions
"We were never people who really followed the “trends”. When looking for Jewellery, Body Jewellery, Clothing or Accessories though, we always found that the variety wasn't great. What was even more frustrating was having to go to multiple places to get what we wanted. To us, it just seemed to make perfect sense to have everything in one place."
Allan C, Founder Arcane Fashions
At Arcane Fashions, we have a growing and always changing range of alternative styled products, including our very own custom brand of clothing & accessories
Having a home in Victoria, Australia, Arcane Fashions is proudly 100% Australian Owned and Operated.
In The Beginning
When There Was Nothing But Chaos!
We were never people who really followed the “trends”. When looking for Jewellery, Body Jewellery, Clothing or Accessories though, we always found that the variety wasn't great. What was even more frustrating was having to go to multiple places to get what we wanted. To us, it just seemed to make perfect sense to have everything in one place. It was out of that idea....
ARCANE FASHIONS WAS BORN!
Beginning with a kick-arse idea, and after a lot of hard work, we first launched our first online Arcane Fashions store in December 2014. Since opening we have been faced with many challenges, but we have remained hard at work building upon and perfecting our idea, website, products & customer service to provide people with one safe, no-fuss online store to buy alternative fashion Jewellery, Body Jewellery, Clothing & Accessories.
"Our aim at Arcane Fashions is to be your one stop place to get all your latest alternative styled fashion. With a focus on quality products, awesome range and variety, super impressive customer service & reasonable prices."
Where To From Here?
Whoa! Don't get too comfortable there!
You can rest assured that at Arcane Fashions, we are always looking for new, interesting, unique and awesome Jewellery, Body Jewellery, Clothing & Accessories. As part of our quest to bring you an awesome variety of quality alternative styled gear, at Arcane Fashions you can now get your hands on some of our very own awesome custom clothing & accessories.
All Arcane Kustom Fashions clothing & accessories features specially selected artworks and graphics from a range of sources, including artwork by our own in-house artists as well as International Artists & Graphic Designers.
"The main aim at Arcane Kustom Fashions is to create unique, high quality fashion items that cannot be bought in retail outlets. All as individual and unique as our style. We are extremely passionate about creating our own style, and we want to share it with you. We aim to give people the opportunity to own something different, unique and individual."
Designed by our Arcane Artists and sold exclusively at Arcane Fashions they not only look awesome, you can't get them anywhere else!